When I switched from ZAG to Ghost Armor, I was told that the shields I purchased for my iPhone would be guaranteed for life. However, I just went into the Ghost Armor Kiosk today and was told since I upgraded my iPhone, my shields are no longer under warrantee. The sales associate I spoke with didn't even greet me. After lingering around the kiosk for a minute or so, I finally interrupted his texting session and asked to get some new shields put on my phone, but he said I would have to purchase new ones. There isn't any consistency with what these sales reps have told me since I've bought their brand. I'm very disappointed with the quality of service this company provides and the inconsistent information received. I will no longer be purchasing Ghost Armor.