The first time we went here we samples all of the different juices, and the owner sold us on the cleanse package, telling us that if we returned the bottles, that they would give us $1 off per bottle.
When we got home late afternoon, we noticed 4 of the juices expired that day, and we needed to drink them that evening (not thrilled). We didn't get the chance to drink them all in time before they expired.
We decided for us, we would prefer to go buy the juice that we intend to drink instantly. When we went back today, we brought the 12 bottles back, and just wanted 2 drinks. They told us that they would take the 12 bottles ($12 off), but only give us $2 off this order, with a receipt showing an additional 10 bottles returned. I explained that we only intend to buy drinks as we drink them, so we won't ever buy 12 at a time again. They said "that's fine, but we can't give you the discount".
Bottom line: they are willing to give a discount of $1 per bottle returned. But they will only do it bottle for bottle, meaning that they try to lock you in to buying bulk. I hate small businesses that hide behind bate-n-lock-in "policy" over common sense and putting the customer first.
Customer service is poor here.