This 4.5 star rating is really misleading. The food quality is poor here. Nothing is really fresh.
I ordered a two protein bento box. The veggies that I ordered weren't fresh. It looked like they were cooked in the morning or the day before and kept inside a covered pot until they reheat it to be served.
The chicken also looked precooked and not fresh.
Stay away from the sweet garlic sauce. It makes your breath kick even after flossing, 2x brushes, and mouth washing.
For 10.99... You expect the food to be fresh because teriyaki grill is one building down and offers fresh food for less than that.
I hope this review helps