I have been here consistently for several years and love this place! I've almost always been able to get an appointment, they do a fantastic job with mani-pedis and provide complimentary drinks, including some lovely smoothies! Pretty good value for money :)
Each mani and pedi comes with a great massage and thorough exfoliation.
The staff aren't chatty, which suits me just fine, particularly since there's always some charming movie on the TV screens.
They are also very clean - all metal equipment is sterilized and comes in individual packs so that it remains sanitary.
I have never seen anything that has made me uncomfortable about the hygiene.
I have moved to another neighbourhood and haven't found another place that comes even close, so I plan ahead and get to Joy every time I need my nails done!