I've been coming here for I don't even know how long...since they opened? Anywho, I never fret when I come here. Everyone in this shop is on top of their game. I used to require women only to handle my delicate feet *lol because I found that men were so rough elsewhere. Not here! So again, whomever you get, you'll be taken care of. They never rush. I always set my massage chair for 30 minutes. By the time 30 min. is up, your person is still working your feet. I have to set another 30 min. gladly while I get pampered. Mai, Demi, and Robert definitely stand out, but the entire crew can't be beat and I've been many places since a spa is on every corner like a 7-Eleven!! Lastly, they take care of you. Polish smeared? You notice a flaw you just can't stand? I've been taken care of...I can't imagine you won't be!