The cafe itself is fairly normal however, the service is horrendous. Walked into the cafe on a Friday evening, it was mostly empty, there was one person at the cash who was chatting away on the phone while carefully ignoring customers. I decided to leave after waiting for a few min as the staff chose to not acknowledge anyone who might be interested in purchasing something. On my way out overheard other patrons voicing their unhappiness with the service which means this probably wasn't a one-off occurrence. Would not recommend, Starbucks on Cote Des Neiges is a far better option with helpful staff.