I have been here multiple times, and never leave, wanting to return.
First, the food is usually great! The menu is good! There biscuits Benedict is perfection! However, that is only if your food arrives warm. Sometimes, it is warm, but seems stale.
Service is terrible. I have had to refill my own drinks, hunt down servers, etc. one time, a server showed up with a tray of drinks, set them down, and said "I don't know where these go," and walked away.
The Bloody Mary is disgusting.