Last weekend I placed my order online. If I didn't have a gift card I'm not sure I would ever go there. The service pretty much is all the reason not to go back. I was having friends over for the football game and figured ordering at 11:30 would have me back In time. Order was said to be ready at 12:20. I got there, order wasn't ready after 40 minutes they handed me some random bag, I got to my car to check and sure enough wrong order. I went back inside and waited another 20 minutes, order was there the entire time in their "heater". No apologies, nothing. Somethings are beyond people's control sometimes, but this time it was clear employee just didn't care. It was consistent, I tweeted them because many times when customers who have bad service and they bring it to the attention of the corporation you're at least issued an apology. Not this time. If you're really hard up for Wings, be my guest. The service will be bad, and they won't care, you can't say you weren't warned. If you get bad service you were kind of asking for it. It's much like dicks last resort except when you go to dicks at least the rude behavior is funny.