I have shopping new cars and found a car that I liked at AutoNation Gilbert. I worked the deal in person, via email, and phone calls prior to the purchase. Do your homework and come prepared with online car price and interest rate and you shouldn't be disappointed. There are certain steps and sales opportunities the dealer is going to throw at you, so you should know what you want when you show up, don't decide in the finance sales office. Overall I am very satisfied with my deal. I used the Costco program which provided some additional financial benefits.