I ordered a burger medium with an egg over easy. It came with a egg sunny side up. I sent it back. It came again with a sunny side up egg. I sent it back again. Then it came over hard, yoke cooked solid. By then my lunch hour was almost over, so I decided not try again. That's when I learned the burger was well done, not medium. It's an egg and burger. Burgers are their specialty. No excuse. Very disappointing.