I have been waiting for 20 minutes for Epic Valet to find my vehicle. Several colleagues are experiencing the same situation. They are working at a company grand opening and this level of incompetence is extremely detrimental to the guest experience. If I was the paying customer, I would be livid. There is a line of 14 people waiting to get their vehicle, standing out in the Arizona heat. As an event planner, I would advise any company against using this service after my experience tonight.