Professional, prompt, PERFECT! Recently my husband had a serious virus on his laptop which he uses for business when traveling which left his computer useless. Upon arriving back home we found ICU computer solutions and my husband made an appointment with the owner Maui. Laptops are totally functioning again he installed some malware to prevent future issues. We also had him to our home to help with a mesh network for security cameras. He's a pleasure to work with and at the end of the day everything is working like a charm. He is certainly our go to guy!!