Was very easy to get an appointment and liked being able to do it on-line, same day. Nice staff and nice store. This was my first visit to the store and to Dr. Goetsch. He was thorough and not hurried. He spoke intelligently about what he observed and bespeaks confidence in his abilities and knowledge. He was a great find for me being new to the area and having some interesting vision issues. No bargains on lenses, but happy to find an MD that I feel I can trust.