Everybody needs a bagel shop in their life, and I was afraid I wasn't going to have one after moving from Toledo, but guess what! I found one.
D&R was previously in a different location, and they traded up and into the plaza. I have only been to the new location. I have to assume they had a system and layout that was already in place and carried it over to the new store because it's pretty awkward and cramped when ordering and getting your food. It goes 1) Bagels 2) Order 3) Electronic menus 4) registers and waiting area 5) cream cheese and 6) lunch meats, which is pretty illogical, as is their layout for the menu. Couple hundred bucks to a graphic designer would clean up one of those issues.
The bagels are pretty great. They have a great selection. You can get a lot of different combinations on them. If they displayed the beautiful cream cheese anywhere near the bagels, you might be more tempted to branch out of "regular". I've only been for lunch and the breakfast sandwiches are beyond what you can get at Starbucks, Dunkin, McDonalds, etc so it does have its place in our hearts.
I haven't been for lunch, so that's probably the next step. I haven't really been tempted for lunch based on the menu layout and they don't have "signature" sandwiches.