I went to the main location to adopt a dog for my mother who is handicapped and cannot come in to get her own dog.
I had to see out help and I stood there waiting for someone to talk to me ( I was looking at them like hellloooo) and they were all at the counter all socializing and ignoring everyone.
Why are they letting people wander around the place unescorted as well. I have lived in other places and NO ONE runs a shelter like this. You have to protect the animals from children who might poke fingers and get bit.
Finally I went to the counter and asked someone :Can you help me? The volunteer who was very distracted and bored to talk to me told me she had to come in to meet the dog otherwise they would not adopt a dog to her.
I was like THIS MAKES NO SENSE SHE IS A WHEELCHAIR.
I called later and a real employee apologized but too late I ended up getting a wonderful animal on Craigslist instead.
Dear DCHS train your volunteers better animals lives depend on it.
I was not greeted no one looked at me very unfriendly place for being such fancy building there is hardly any space for actual animals. I went to look at the cats and they were all out of their cages and you only had a small to view at the entryway.
I like their satellite centers the Mounds one on University is a great place to meet and hang out with a new fur family friend to be.I got a cat there and it was an awesome experience
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