What is it about exterminators in Phoenix??? From my experience two of the last three we used were not very good.
Home inspector discovered termites in one of our rentals. We thought it was old stuff but had to pay to get a treatment. Action termite is hired and they charged $800 bucks and spend a whopping 15 mins servicing the entrire home???
Worse yet, as the service man is leaving he informs us that it was "old evidence" and we did not need a service. Great why did he not do the ethical thing and tells us that first? Besides how do you treat a 2000 plus square foot home in 15 mins?
This story only gets better when we call the Dept of Ag and learn that Action termite had serviced the home 4 years ago before we bought it?? Apparently their service needs constant follow ups.
We called Action termite and as you might suspect they had no record of that treatment. Funny the Dept of Ag had one so we contacted the original seller and sure enough he hired Action termite to service the home and the warranty was still in effect. So we should not have to pay another $800 bucks.
Action termite sells warranties but does not come out every year to inspect so your on your own to hopefully find a problem before the damage. I gave a one star because the office staff was friendly and apologized for the mix up.
We were able to cancel the charge and advised the new owners to hire a more trust worthy exterminator.