The best carpet cleaning company I have ever had. He was very quick to respond and explained to me his prices and procedures needed to clean my carpet. He was upfront about the extra charge for stains I had on the phone, which is rare because other companies sometimes just like to upsell and charge you without even agreeing on the service. He texted me 30 minutes before arriving and was on time. He got done cleaning in 3 hours and made my carpet look brand new! He even asked if I would want extra treatment on all 3 rooms, which I said no and to do just one room with lots of stains. I saved so much money hiring Arcane after getting quotes with other cleaning companies, and those companies still spam my email and phone. I was very happy with his knowledge and how personable he was. This guy knows how to treat your carpet and has the right tool. I recommend him and will keep using his service.