This particular Ace is the bomb. Anytime I go in here the staff answers my questions and gets me out the door with exactly what I need. On my last visit I had to buy a cart to haul a bass amp (heavy stuff) and the guy who helped me is also a musician so we had fun talking about music, roadies and live shows. I just love that everyone here treats you like they know you, a great neighborhood vibe that Phoenix is often lacking. Bonus = he carried out my purchases and loaded the trunk for me. Ace is the place!