Arrived at 8:30 am for surgery. Was told I was first because I'm diabetic, but they still made me wait for 3 hours before surgery began. There's always a long wait here. It appears as though they either have no management or that they are totally inept in their ability to manage a schedule. A lady just walked in at 12:45 for a 1:00 appointment and they told her it would be at least a 3 hour wait.....they left!