I've taken this three times now. Very reliable service, plus the bus drivers are always awesome - good sense of humor and very nice. Typically not a lot of people so you can easily spread out. Outlets, wifi are provided on the bus. Also 100% on time every time I've taken it, not a minute late (seriously). I will definitely continue to use this shuttle over any competitors, though I do wish they operated more often... I did need to wait like 3 hours my flight for a shuttle.