Although I am not a big fan of chain restaurants when there are so many other options, I have to say that I will make this location of TGI Friday's an exception. I have been in there a few times (once when there was a Pens game on TV, another just to dine quickly on a Friday after work) and I cannot complain about either experience. We did want to go last night before the Pens game but they were indeed super busy and it would have been impossible to get a table.
The service is good, the staff is friendly, and on the first occasion we were there they were closing, but the Pens game had gone into a shootout, and they did not shoo us out. That was such a good move as now it has left a very positive impression on me and it will keep me coming back.