The owners of Serenity Tattoo are awesome. They have several different lasers they use to ensure your ink colors are optimally targeted for removal. The entire process is explained to you in detail and all of your questions are answered. I have heard others (including my daughter) say that tattoo removal is very painful. They usually say it is more painful than getting the tattoo. I have not had that experience at Serenity Tattoo Removal. The owner is fantastic at laser application and optimizes your comfort with continuous cool air. My first pass resulted in no blistering or damage to my skin. My second pass also had no blistering. The prices are very very reasonable as well. Don't make a mistake (again) by choosing a crummy laser technician. At least go to Serenity to talk with the owner first. I know you will choose this place in the end. Good luck in your search.