This used to be my favorite theatre of all time. Those feelings were demolished in one recent visit. I took my family to see Junglebook and after the show my 7 year old daughter wanted to play a video game, so gave her 4 quarters to do so. Since the machines don't take quarters, only tokens, she went to the counter to ask for a dollar bill to put into the change machine . The guy behind the counter snapped at her and told her they don't give out change. When I asked him to please give her change so she could play their video games he said to me "we don't give change and it's not his problem. If I didn't like it I could go talk to his manager" then turned his back and walked away. The shift manager came out and apologized and gave her change. He said he would make a point to speak with the employee and to also have the store manager contact me. I've since called back again and left another message and still the store manage has never called me back. The way the employees treat the customers is a direct reflection of the way the store trains them. I'm disappointed and for now will drive past this theatre everytime we want to watch a movie.