I truly never have an issue with this store. Always personable, helpful and knowledge. Purchased a new lawn mower on July 4. We were in out and home in an hour. My husband loves it. I hope it lasts as long as his last Sears mower. 17 years not too shabby. We have also purchased a new fridge and dishwasher this year from this store. The delivery guy even went above and beyond to help get it into my kitchen. Taking knobs off my cabinets and handles off the fridge. They were great. No issues here!