My experience at SpaMedica has been good but some set backs:
The good:
-The nurses and staff in the surgical department are actually really great. I had 2 specific nurses who helped me through waking up after surgery and saw me for my follow ups - they were friendly, informative and professional
-Dr. Mulholland is a knowledgeable surgeon; I went to 4 consults before choosing Dr.M and I knew I wanted to book with him immediately after meeting him. He walks you through the entire process (albeit maybe too quickly during the consult), the pro/cons and what to expect your outcome to be. Plus he is hilarious; he definitely has the ability to make you feel comfortable in his presence
-I told them my previous quotes from other surgeons and without asking they intentionally came in lower than the others tax in to earn my business
-For being is Yorkville, his prices are actually pretty competitive for surgical procedures
-My surgery was 2 weeks ago now and I am VERY happy with my results -Despite what you're about to read, I would go back to SpaMedica
The bad:
-The staff downstairs in the non-surgical department are MISERABLE!!! Half of them looked like they literally just rolled out of bed, they run severely behind schedule and god forbid they had to crack a smile
-I wish i was better informed about the surgery I had - the average recovery is 5-7 days but because I am a tiny person, there was additional stitching internally which causes a significantly longer and more painful recovery - it's concerning that I was not made aware of this
-the consult rep I was assigned was very sales-y (I am in sales so I get it, but this can come off as forceful to other people, tone it down)
-Don't make people wait for their pre-planned appointment time! This is something that really drives me insane. My first consult they booked me for 4pm, I took time off work and rushed there in city traffic - I was finally seen at 5pm and left around 7pm. Not cool.
-My pre-op appt, again I was told to come for 4 and waited about 35 minutes to be seen
***(however all post op appointments when I was in pain, they definitely gave me priority and was seen within seconds of entering the door - both post op appts I never even sat down)
Good luck!