Ya know, when you've been there a few times and you've always tipped pretty well they should be able to give you a glass of water and a clean fork.
If you want a pure vegan restaurant, this is not one. There is a high likelihood that the food that prepared your salad and soup was used to prepare someone's steak (as in real animal products are served here in addition to the 'oh, by the way, we're vegan' stuff).
With the attitude of the wait staff (who should be playing professional football or hockey based on his completely unaccomodating demeanor) don't expect a great dining experience.
If you don't mind the greasy cheap implements and the poor wait staff attitude, the very average, unexciting food is sure to put you in the mood...The mood to leave without eating your meal.
This is stuff you can make at home. The flavors are ok. The texture is not epic. There is nothing that I have seen that gives me a reason to continue paying about 50% more than I should for food I know how to make on my own. Well, maybe the high tech building they occupy is interesting.
Save your cash. Go elsewhere. In fact, find a place that is ALL plant based so you won't get sick from the animal fat they didn't get cleaned off of your silverware too.