After experiencing the worst season last year when they first opened, I will never ever go back to this place. I bought their Gold Pass Season Tickets. They changed their tube rental policy during the season as well as their times of operation. This I thought was very unprofessional of them. To top it off, one visit that we had made us hate the whole staff and experience overall. We had some issues regarding the chairs and after I complained to management about it, they handled the whole situation very inappropriately. We felt discriminated upon by their staff because of how they handled our dilemma. They sent me a renewal code for this season and I just deleted it. I would rather go to a smaller place where we are treated with much respect by the staff than this lousy and unorganized place. I suggest not wasting your hard earned money at Wet N Wild!!! I would give NO STAR if Yelp allows me but I guess 1 will have to do even though it is not deserved by this place!