We came to Cleveland from PA for the Holiday weekend and decided to try this place because the food looked good and authentic. The food is very good but the reason why I have to give this place 3 stars is because of the poor service. They seemed to be short staff so it took a very long time for the server to take our order. We ordered empanadas that never came and one of us wanted the fish and the server said the kitchen wasn't going to make it because they were busy. Right after, we ordered drinks that came after the food came and after we asked for them again. Yet again, we had to ask for an extra juice that they forgot which all were overly sweet by the way. After we ate, the server brought the check and said - did you guys get everything ? It seemed like she already knew we were going to miss stuff. We told her we never got the empanadas and didn't even receive an apology, or offer to come back. I also thought the sides were expensive ($7.00). I think this place has potentials if they focus more on customer service.