First timer and I loved it! My nail techs were so awesome and super friendly. I had Deedra and Marlin (hopefully I spelled their names correctly). My hands and feet feel and look so beautiful and the option to have some wine was great! Unfortunately my sisters tech wasn't as friendly and finished her pedi and mani extremely quick (seemed pissed off to be there and more interested in doing her own nails) So she waited 30 minutes for me.. which to me was disappointing since I was treating her for graduation. I wanted her to feel pampered. Overall she was satisfied with how they turned out and I LOVED mine! I will definitely be back and so will my sister just not with that certain technician.