I used to love this Souper Market spot, but since my company moved I started going to the one on Carnegie which is fabulous. I stopped in a few times recently to this location on Lorain since my company moved to Tremont. The first soup I ordered wasn't heated up properly. The second time I stopped in the line was long, out the door and partly down the street, and there was one person working the counter. I left. Today I stopped in again and ordered a mixed greens salad except the only greens they had was romaine, nothing green and leafy about my salad. I'm sure they ran out of greens or something but third times the charm, I wont be returning. I'll drive to the Carnegie location, the people are nice and food is always fabulous, they really care about what they put out there.