Big shout out to the staff at this location. On what I'm sure was one of the most unexpected and busiest days of the year, they worked diligently and tirelessly to make everyone feel taken care of. The reservation system was showing more cars than were available at this particular location, but Nick and his staff made sure that everyone got a car when there were NONE available anywhere else in Phoenix. They were sweating from shuffling cars around the city, keeping us updated and earnestly doing their best in the midst of a huge bind, providing excellent service with a smile the while.