A serviceman came to my house to install a shower head, and faucets in my bathroom. After he left, the faucet wouldn't turn. The shower head did not have the wall attachment and he removed the shut off valve in the basement and put in a piece of cooper pipe. This project cost 800.00 which was crazy. The guy said that each service man can set their own service charge. I will never ever call Roto Rooter again. I will have to call them on Monday to see what they will do about this visit.