It has been over two years of continuous service and Justin still impresses me! He has been coming every week except for a 3 month break in the winter, as I do not have rye grass. He has replaced 2 different sprinkler heads his mower broke in these 2 years without a charge. He takes responsibility for his work, works quickly and is always friendly and efficient and goes "the extra mile"! I am shocked by the two one-star reviews, they don't appear to be anything like my experience. I would recommend him without reservation :)