Just went this afternoon to Bruegger's instead of Which Wich because I was already in Park Road Shopping Center. Mistake. I was the 2nd person in line. The guy who started to make my bagel didn't hear me the first few times I told him what I wanted (Sriracha Blues sandwich on a bagel) and kept looking back at the board to see the ingredients. The other employee kept coming over to help him and at one point raised her voice almost to the point of yelling to show where ingredients were. I waited between 10 and 15 minutes (by which point 8 people were in line now). The female employee couldn't find anyone's order on the computer and attempted to hand me someone else's order. She ended up handing the bag over instead of putting the bagel in it. I was on the sidewalk when I opened it up and realized they gave me the sriracha egg bagel (breakfast item). I don't eat bacon which was one problem, but if I'd had a more pleasant experience, it wouldn't have bothered me that much. The sandwich itself was good, just not what I ordered.