First of all, the 3 stars are for the staff at the front desk and restaurant. Great at check in and check out. The staff in the restaurant were awesome! My room, not so great. I went on business. Arrived late after a 10 hour drive, so I was very tired. Had dinner and food was good. Water, is terrible, but I'm sure it's just the area. Got up to my room and noticed a microwave outside the elevator. Strange. But, there wasn't one in the room, so the whole floor had to share the microwave, I guess. I opted not to use it. Room was not super clean. I usually wipe everything down anyway, so there was definitely dirt and grime on my cloth. Cabinets were dusty. Yuk! After getting ready for bed, I turned down the bedspread....I never use them if they aren't a fresh clean sheet....and noticed there was something between the sheet and mattress pad. It was the plastic cap to a disposable razor! Weird! Then I saw a hair on the sheet.....ugh!! I hate to think sheets weren't changed at all, but what would you think?? It was a king bed and I was too tired to change rooms, so I slept on the other side of the bed....close to the edge. Always take my own pillow. The A/C turned on and off, but couldn't quite regulate temp.....afterall, it's AZ. Used my earplugs to drown out the sound of A/C and fridge going on and off. The clock radio was behind the nightstand on the floor.....it was filthy, dusty back there so I opted to leave it alone. Used my cell for my alarm anyway. My stay was for 3 nights. I didn't allow housekeeping to come back in my room while I worked for 2 days. Thankfully, each night I returned I was dead tired to care about anything else. I let desk know at check out. Gave her the plastic cap to the disposable razor. She apologized, obviously embarrassed. I would never return here.....even though my employer paid for the room.