In a word, this was bad. In two words, this was reeeeeeaallllllyyyyy baaaaaaddddddd.
I got my hair cut by Satoshi, and from the experience I had I'm not entirely convinced he's seen/touched a woman's hair before. I asked for an inch off with lots of layers and for my hair to be thinned out near the bottom, provided picture examples, but I needed to provide instruction - not feedback, instruction - at every single step of the process. He used the tiniest dollop of conditioner in my hair and blow dried it without heat protectant, which made my hair rough and hard to comb through (duh), so there was lots of tugging. I had to repeatedly ask him to blend my layers better because they were incredibly blocky and obvious. Though I asked for layers, I had to request for him to pin my hair up (which is how you cut layers). I sat in that chair for an hour and a half and slowly watched my dignity (and chunks of my hair) sink to the floor. I idly wondered if I could have done a better job watching a YouTube tutorial and hacking it myself.
Eventually, I just accepted that this wasn't going to be a good experience, and got out of there. Service is incredibly overpriced for the area - wash and style was $50 + tax and tip (just $20 less than the fancy Yorkville salon I usually go to), whereas any place down the street charges 30% less. Not impressed.