Well, what can I say. Flemings is a chain steakhouse, but they do try hard. Sometimes a bit too hard. You know you're at a chain from the quality of service. Don't get me wrong, the service is very nice most of the time, but it's clear they do peppy training seminars catering to midwestern diners and the whole thing comes off a bit like TGI Fridays. Once in awhile servers there are not the friendliest; they seem to have a hard time taking a moderate line of just being courteous and efficient.
Most of the time however, the service is good-natured. At least they don't wear flare, like at Ruth's Chris on the West side. So yes, if you're in Madison and you like swanky (if corporate) steakhouses, why not?