My BEST experience purchasing a bbag. I'm so glad I did an online/phone order through Ashley. She's just super friendly, helpful, and kind! The other staff are very professional, nice, and helpful as well. First off, their inventory is amazing... They have just about everything other boutiques/dept stores do not have (especially from my area- they only seem to have black + few colors and the rest is pretty much sold out). I absolutely love their complimentary UPS ground shipping service which comes the next day. Everything's quick and precise. FANTASTIC customer service overall. I will only continue to shop here for bal goodies and I hope to visit the store when I'm in Vegas. Thank you, Ashley, for a great shopping experience!