The food is good, but this particular location is so unorganized, slow and dirty it's ridiculous. Unfortunately, they are one of the fast and close lunch options for employees of the Biltmore Mall complex, so they continue to get our business. Avoid lunch hours and don't expect friendly service.
I didn't think it was possible for this place to get any worse but it has. Rude!!! Shame on you for hiring mean, miserable people. I gave you a second change but never again. I almost walked out of your excuse of an establishment in tears. Get your act together paradise or panera or whatever you are.
Don't waste your time or money here.