Buy your fish here only. Skip the restaurant.
Restaurant service is and flow confusing. Staff apathetic and indifferent, even cold. Didn't offer us drinks or explain they we could help ourselves...
Menu is hard to read, hung too low, way too many choices (a huge complaint of many Pittsburgh places). The cashiers stand directly in front of it making it impossible to read he menu. Also find it odd that a fish restaurant doesn't have a daily special... Wouldn't you want to highlight the best fish of the day?
The flow is way off. There are tables right in the entryway, making it awkward to form a line or read the menu (or try too). Someone show them a Chipotle - it's not that hard to set it up so it works efficiently.
The food was mediocre at best. I had the fish tacos. The plus: the tortillas were excellent - likely sourced from Reyna foods down the street. Flavor and texture were spot on. The minus: The fish was a real let down. It was literal shredded piles of dry scraps that were covered in what tasted like store bought "taco seasoning" - way too salty. The menu states three different fish in these - which leads me to believe they are using the leftover scraps.... The toppings were store bought coleslaw - no joke - and not so fresh salsa.
My friend had the "power lunch" which was supposed to be grilled salmon on top of a salad. The minus: It arrived with some hard carrots with some jelly like substance on them (!) and way undercooked green beans. The salmon portion was barely 2oz... The plus: it was seasoned well, grilled and not overcooked. There were no greens of any sort in this power lunch.
The biggest challenge with trying to execute such large menus is that it's be impossible to keep so many fresh ingredients on hand to execute the menu on a daily basis. so the unacceptable alternative is using store bought ingredients... Very unfortunate. Luckily they've installed a salad bar (ew) and a fish soup station... (Uhhhh) Seems like they want the guests to do all the work themselves.
The only way i can give this place 3 stars is because their fish - at the fish counter - is probably the freshest you'll find in Pittsburgh. Prices are fair. Buy it here and take it home and cook it. Don't waste your money on the food.