I have been using Insectek Pest Solutions for 4 years and I couldn't ask for better service. I was having an issue with roof rats because I live right next to a canal, and I haven't had one since they started inspecting my house. I have also been known to get roaches and ants, which have both been nonexistent. I get a reminder via text and email of the time and day that they are scheduled to come. They are always on time. Wayne has taken care of me a few times, and he goes above and beyond. He takes his shoes off every time he enters my house (which I don't ask him to do), he is super sweet to my dog (who can be a hyper mess.. in a good way :-)), he remembers all my concerns and does a thorough job spraying my house. He has even swept our detached garages free of cobwebs and dirt, leaving his card to hopefully get additional business. He's great at what he does and very passionate, which is extremely refreshing. Not only has Wayne been fantastic, but everyone that Insectek has sent to spray... has been very friendly and helpful. I really appreciate the service this company has given me and I highly recommend them to anyone having issues with pests.