Edit: added the edit and changed review from 1 star to 3!
tldr; had delicious food at a Christmas party, then came back two weeks later and waited 45 minutes to receive a voucher instead of food.
May have to edit my review later, I'm just hungry and angry right now.
My mister and I came here for a Christmas party recently, and liked the food so we thought we'd come back for lunch. Big mistake.
Ordered a pizza, waited 45 minutes only to be told the pizza oven was on the fritz. We were given a 'coupon' to redeem a pizza for free some other time when it was working. While we waited, we watched enviously as the two patrons before us finished their pizzas, and the patron that came 10 minutes after us completed their meal.
The pizza is made next door at Betsy's. Now that I know I will go there first so they can tell us sooner than 45 minutes of waiting if their equipment goes down. Our server was apologetic for our wait, which we appreciated, but apologies could not sate the roiling, angry hunger we had built up.
It took up almost our whole lunch hour and I ended up going down the road to get a sandwich in the spare 10 minutes I had for lunch. Now I'm hungry and frustrated and I have to rush back to work to eat my take out from Timmies, maybe work longer to make up the extra time, and maybe come back to edit this review when I'm not hangry and freshly frustrated with the wait.
edit:
Whew, I finished my lunch (from Timmies) and feel less frustrated. Changing my review from 1 star to 3 for now! Reasons for upping the rating:
When my company had their Christmas party here, the feeling upstairs was pretty unique. Interesting furniture and space, the servers were quite nice to us, despite the fact we completely crowded their upper floor and had some rowdy co-workers. The food was tasty, I had a tasty pop and some pizza+onion rings, I didn't have any complaints.
The pizza was really good at the Christmas party.
I'm hoping I can return some other time for delicious pizza! For now, here is a 3 star review to split the difference between the fun party the first time and the awfully long wait the second time we were there.