Tonight might have been one of our worst dining experiences ever. Have visited the original Scottsdale location numours times so we were excited for the one in Gilbert. The music was so loud in the restaurant our waiter could barely hear our order had to repeat it multiple times and yell it to him, the bass shook our table, and when we left it was like we walked out of a rock concert ears ringing. I'm all for a fun environment, but this was ridiculous. Like others the food took about 45 min to come out, the overall service was sub par. The chicken was good my waffle was hard, and by time we got our food we were well over it. We debated leaving after it took awhile to get our drinks, we wish we would have so we wouldn't have had to suffer through that nightmare of an experience.
I'm not going to be forgiving because it's new, this is a well established restaurant business, and a staple in the Valley. Very disappointed from every aspect of our experience.