I found Stone and Iron Creations on Craig's List offering custom iron furniture along with two other "companies" and checked all three of them out. The first guy was actually selling iron furniture out of a storage garage, claiming they had end of season overstock they were blowing out. They had sunbrella fabric, but furniture quality clearly wasn't there based on thickness of the steel, no adjusters on the feet, and some iffy looking welds. Even though he said they could produce anything I needed, I decided to pass.
My next stop was Stone and Iron Creations. Their store is downtown and not in the nicest area, and it is a small shop so easy to miss (look for the giraffes). I needed a lot of furniture and Ray, the sales guy, was very patient and accommodating, writing up and recalculating my needs. They had a great special on a couch and 2 chairs with thick Sunbrella cushions for $1100 which seemed to be a steal, and pricing on all other items seemed extremely reasonable. The quality was on another level from the first place - great job on fabrication (clean welds) and powder coat.
Just to make sure I wasn't missing anything, I checked the third company Arizona Iron Furniture. They claimed they bought the right to use Iron Creations designs from them a few years back so had the same exact furniture. When I asked them to quote on my list, they came back with a 25% higher price! I asked them to match and they said they couldn't touch Iron Creations numbers but to beware because they changed owners.
I went back to Iron Creations to finalize a deal, setting up a meeting with the owner, Joe. He was a really nice guy who was all about service. Lifetime guarantee on the furniture, 5 year warrantee on the Sunbrella cushions. He kept saying if anything was not perfect, they would immediately fix or replace it. He told me it would take 2-3 weeks to make all of my furniture. The price was too good to pass up so we made the deal.
A week later, in my own insane mind, I started worrying that I had been taken. Joe was almost TOO nice, the store was in a rough area, and the price was really low for high quality custom furniture. Lo and behold, a few days later Joe called with an update on my order, all was on schedule putting me at ease. Joe called a few more times over the next few weeks to keep updating me which I loved. I can't remember the last time I bought something and had that kind of service.
3 weeks to the day after I ordered, they were at my house setting everything up. The furniture was beautiful! I paid my balance but was not able to really check everything out until later that night. I realized I had two issues. I did not like the way my 2 swivel rockers rocked (they tilted forward too much) and one of the cushions was missing ties. I sent Joe an email the next morning (Saturday) and he immediately responded, stating he would quickly build 2 new rockers and replace them in 72 hours. True to his word, he arrived 3 days later with 2 new chairs, picked up the cushion and had it back to me in 2.5 hours with the ties stitched on. Everything was perfect, and he told me that if I wasn't happy with anything else, he would immediately fix of replace it for free. I totally believe it and HIGHLY recommend this company!!!