After a long day of work I stopped in to buy subs for the family. I ordered one giant, and two regular. Placed my order, told them how I wanted them and moved to the register. While waiting I paid for my order and moved aside so others could pay. The place was not busy, one person in front of me, and one person behind. 4 workers behind the counter. It seemed they were somewhat unorganized and didn't have set roles. Service was slow. I was handed my bag and out the door I went. Didn't think I needed to check my order, it was only 3 sandwiches! Drove all the way home, and found my order was incorrect. I paid for one giant and got three regular. Tired, and angry at this point I called the store, they were too busy to talk to me I was told, they would call me back. (I guess you are less important if you've already paid). Manager called me back, told me she would give me a credit for half the sandwich, no apology. Gave her my credit card number, security code, expiration. Then nothing. My account was never credited, and even though she had my phone number she never called to tell me there was a problem! Never again, there are other Jersey Mikes far more organized and efficient.