DO NOT RENT FROM THIS RIP OFF COMPANY!!
After posting on Yelp, file your complaint with the BBB and then the AZ Real Estate Board...
**IMPORTANT - make sure you file a FORMAL WRITTEN COMPLAINT directly on the State of Arizona Real Estate Board ~ everything is ONLINE ~ once the board receives enough complaints they WILL INVESTIGATE.
After they receive HUGE FINES, they will eventually receive a CEASE & DESIST Notification.
Any and ALL real estate agents and brokers will NOT do business with this company because they know their tenants KNOW THEIR RIGHTS and will file a formal, written complaint against THEIR REAL ESTATE AGENT'S LICENSE. If enough people complain, this company will be UNABLE TO OPERATE!!
Please DO RENT if you want ERRONEOUS late fees, PET RENT fees, incorrect amounts that all go unanswered & continually charged month after month, absolutely NO maintenance, the RUN-AROUND, long waits with all correspondence going NO WHERE... then when you move, they stop corresponding with you, not giving you the procedure for the move out inspection, keeping you entire deposit, then sending you to collections for erroneous amounts, show up in court and then make you mediate outside the courtroom & threaten you to not go before the judge to explain your side, then this is the company for you!!
**p.s. Can't wait for the robotic & generic message from Colony American Homes to appear under my posting... what a joke**