This is a review in progress...just bought the 6 month membership and will be going in every month. I can tell you that the spa is clean and comforting as a spa should be. During my massage, my technician tried to make me as warm as possible but we couldn't avoid the ac air that was blowing directly underneath me.
The massage in itself was just ok...I bought the membership hoping to find the right technician for me. The overall feel was just ok.