I frequent this davids tea the most. I always get excellent service here. Everybody who works here is very friendly. I'm always greeted and offered a sample and am always offered help when I'm perusing. If I have to wait in line, they usually have someone stationed at the front of the line to see if they can get anything started for the people waiting. The people who work here all have an obviously love for tea. They're great with recommendations. I've never had a negative experience at this location.