DM gave me a credit to give them another chance which I did. It was better the second time around, but again not perfect. I will say that unlike my previous review it is a step up from most of the other franchises (they make their own dough in house for example yet they don't make their own blue cheese which comes in pre-packaged cups). However, it is not Lorenzo's, Luigi's, Junior's,Palone's, Bisonte, etc. You could serve this pizza to anyone and they would know it's conveyor oven franchise pizza. No one would say that it is "authentic Italian Pizza" which is probably why that say "ahhh-thentic" instead. Also, the chicken wings are baked (reheated) with sauce drizzled on them - sigh.
If I was ordering from a franchise, I'd go to Marco's first (unless there was a Jet's nearby - best franchise pizza IMO). But I am part Italian and there is no way this is authentic Italian pizza. Try serving it to someone from the boot.
I appreciate the chance to give it another try and have ordered it once since then, but don't expect a real pizza like the aforementioned places.