Two separate purchases more than 10 years ago and today, 4/22/17, I learn, in addition to be a crook, what a scam artist this jewelry store is! Let me explain.
I had a man's wedding band with five channel set diamonds (1/2 carat TW) of VVSI quality and rated as near colorless, set in white gold. I brought it to this store to have the setting changed to platinum. When I returned to pick up my new ring I did not notice the stones were different until 10 days later when I went to get it appraised. That was when I learned the stones were not my original stones! The biggest give away was there were six stones, not five. Plus the stones we no longer rated as near colorless but rather noticeable color. The clarity of the stones were Inclusion. The appraiser told me that the clarity was a step up from coal!
I returned to Golden Jade and demanded the return of my ring! The owner immediately went to her box of customers' rings and dug down to the bottom and got my ring (in a small zip lock bag) and brought it back to me. She said she liked my ring so much that she made another but must've accidentally gave me the wrong one! Bullshit! Because if she intended to sell the one she made it would have been in the showcase and not at the bottom of all her customers' orders. She was hoping I left it more than the required time to become mislaid property to legally claim it as hers!
Second purchase:
My mother wanted a wedding band with a high centers set stone in two carats. My mother had not bought a diamond ring in nearly 40 years and was surprised at the cost of diamonds. My mother settled on purchasing a Moissanite stone in the center in two carat size. My mother paid $2800 for the ring. My mother just recently gave me this ring because she is getting up in age and wanted to distribute her jewelry to her children. I went today, 4/22/17, to get an appraisal so that I would know the value of the ring. Much to my surprise it was only worth $100! Even if the appraisal today was inaccurate it is still far less than original purchase price. I asked the jewelry store where I got it appraised what this would have sold for in their store. I was told they would not have had a Moissanite ring in their store but if they did they would not have sold this ring for more than $400! The owner of Golden Jade took advantage of my mother and her lack of knowledge about Moissanite stones! She stole from an elderly woman. At the time of the purchase my mother was 75 years old. I can't believe this lady took advantage of my mother like that! Sure, I believe in the free enterprise system and I believe in making a fair profit but making more than $2000 profit on an imitation ring is unconscionable!
If you still choose to do business with this jewelry store proceed with great caution! They pretend to care and talk a good talk but they are scammers and cheaters and stealers!